Consumer Law

Overview of Consumer Law

Consumer law pertains to the legal provisions designed to protect the rights of the consumer. These laws have developed over the years as a body of consumer rights in order to address the unfair practices, dishonest claims and unjust tactics used by the producer of goods and provider of services. Consumer laws ensure that the consumer is not being cheated upon and that there is a flow of honest information and fair trade practices in the marketplace. It prohibits businesses to engage in fraud.

India has a simple and specific route for redressal of consumer disputes which is laid down under the Consumer Protection Act, 1986. This legislation provides a platform for protecting consumers against exploitation, for the hearing of complaints and for settlement/compensation of dispute. The Act also stipulates the responsibilities of goods and services provider. To speed up the redressal process, the Act envisages the creation of quasi-judicial bodies at district, state as well as national level.

The consumer is entitled to protection against dangerous, dishonest and unfair practices. While at the same time, goods and services provider has right to a just and fair trial. The best lawyers in Chandigarh deal in consumer disputes on behalf of consumers as well as on behalf of service/goods provider.

Articles On Consumer Law




NATIONAL CONSUMER DISPUTE REDRESSAL FORUM The National Consumer Disputes Redressal Commission (NCDRC), India is a quasi-judicial commission in India which was set up under the Consumer Protection Act of 1986. Its head office is located in New Delhi. Th …

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In Consumer Law, Deficiency In Services On August 22, 2017

Under the Consumer Protection Act, 1986 deficiency is defined in 2(1)(g) as “any fault, imperfection, shortcoming or inadequacy in the quality, nature and manner of performance which is required to be maintained by or under any law for the time being i …

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The Consumer Protection Act, 1986 talks about the rights of the consumers. It provides for the promotion and protection of the rights of the consumers. The Act mandates the establishment of following Consumer Protection agencies under section 9: (a) Th …

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WHO IS CONSUMER? According to section 2(1)(d) in the Consumer Protection Act, 1986 (d) “consumer” means any person who: Buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferr …

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In Consumer Law, Product Liability On August 9, 2017

Overview The product which is sold in the market should meet some minimum standards. If the product does not fulfil the reasonable expectation of a consumer, then who would be liable for the product? Answer to this question is what is going to be answe …

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MEANING: Jurisdiction of Court refers to the territorial area over which a Court has the authority to decide cases. A Consumer complaint can be filed in the following Courts: District Consumer Disputes Redressal Forum (DCDRF) State Consumer Disputes Re …

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Overview Under Consumer Protection Act, 1986 the State Government is under an obligation to establish a District forum in each district of the State. In a district more than one District Forum can be constituted if required. At present there are 604 di …

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In Today’s developing world, builder plays a very important role in the development of any country. India is becoming modernized at very high pace thus the demand of commercial and housing building is also increasing which is fulfilled by the builders. …

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‘who’s the Best Advocate in Chandigarh High Court?’ – keeps you thinking? We have been working to provide best legal services and helping our clients and litigants since 1982. The relation of B&B Associates and law is an old one. Over the years, we …

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Landmark Judgments On Consumer Law



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REPORTABLE IN THE SUPREME COURT OF INDIA CRIMINAL APPELLATE JURISDICTION CRIMINAL APPEAL NO. 1277 OF 2014 (@SPECIAL LEAVE PETITION (CRL.) No.9127 of 2013) ARNESH KUMAR ….. APPELLANT VERSUS STATE OF BIHAR & ANR. …. RESPONDENTS J U D G M E N T Ch …

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